Halo Infotech came to market in 2015. A solid technology infrastructure be it voice/data connectivity, computer systems, software and data security is a key success factor for any outsourcing engagement. In this section, we present a quick overview of the technology piece in our infrastructure, which will enable us deliver highly reliable services to Clients. Our delivery centers possess best in class communication connectivity, physical features, systems and training infrastructure. A dedicated Technology and Infrastructure Management Group (TIM) manages the infrastructure and ensures high availability. This team has the experience in managing hundreds and thousands of workstations and servers, both at all outsourcing centers and customer locations (as part of our Remote Server Administration and Remote Desktop Management offering.) Halo has been consistent in providing quality of production of 99.997% up-time in the past 1 years.
We are currently recruiting for International Semi Voice process for the designation of Customer Support Executive.